| With all due respect to the many dedicated professional outfitters
of the Grand Canyon, your services are mostly no longer needed.
Years ago, the West was opened with the help of modern inventions.
The telegraph was revolutionary in its time, providing instant communications
across the country. Not too many telegrams are sent in this day
of faxes, transcontinental telephones and e-mail.
In the Grand Canyon, it was the outfitters who initially developed
the demand for river trips that we experience today. Without them,
it would have been impossible to mobilize the forces needed to stop
the dams in Marble Canyon, to focus the national park's service
energy on regulating and cleaning the canyon and to generally tend
to the place. Today, however, that demand has reached a critical
mass and is likely to continue whether or not any outfitter ever
publishes another brochure.
There are three important elements of a river trip through the Grand
Canyon. They are:
• Passengers
• Equipment
• Knowledgeable guide (professional or not)
The equipment and guides can be provided by an outfitter, but they
need not be.
There are many reasons to support the idea that outfitters are obsolete.
The first is that the money and the power of the outfitters is now
concentrated and organized to maximize the use of the resource rather
than promote the quality of the experience. This has led to shorter
trips and the use of helicopters to speed people through the Canyon.
I believe the incentives (which they are entitled to as commercial
outfitters) are contrary to the mission of both the National Park
Service and other dedicated organizations, such as Grand Canyon
River Guides.
A series of regulations have evolved from the National Park Service
to promote safe, clean and meaningful use of the river corridor.
Generally speaking, the regulations are working and there is no
need to change them. In trying to accommodate both private and commercial
boaters, however, the nps finds itself having to buy into the motivation
to maximize user days; to increase total user days and to shift
user days to commercial use, thereby competing with private trips.
It is time for a new paradigm in the Grand Canyon, namely to maximize
the quality of the trips. There is enough expertise and equipment
out there to more than outfit all of the private demand. It is time
to emphasize trips designed by the participants, for the participants.
This means shifting responsibility for the quality of the trip to
the passengers who are actually on the trip. The main points of
this new paradigm would be as follows:
There is still a place for commercial outfitters, on a much more
limited basis. The amount of time spent on a waiting list for either
a private or a commercial trip should be equalized. This may mean
that the ultimate natural demand for commercial trips is between
10 to 20% of the total use.
There is still a place for guides. Guides unquestionably add value
to trips, and it is time for the nps to reevaluate its regulations
about the definition of a “river trip” and allow trips
to hire one or more independent contractor guides. In this new paradigm
guides become independent contractors and must market their skills
to permit holders. They would be allowed to charge whatever the
market will bear. A private trip paying a Canyon interpretive guide
$200 per day will still spend much less on guides on a per person
basis than if they ran with a commercial trip. In addition to controlling
their compensation, guides would control their own benefits. If
a guide wanted long-term disability insurance or a retirement plan,
it would be up to that guide to fund his or her benefits as per
incentives. From a guide's point of view, this would give
them a choice between high paying fast trips or slow, mellow private
trips, or a combination. I believe this would keep guides fresh
and promote a meritocracy in which the best guides get work and
those that need attitude adjustments get some enforced time off.
The world has changed and now is the time to adapt and change the
policy of river use through the Grand Canyon.
There is still a place for gcrg. The organization could become a
clearing house for guides, for trips, for information, and is well
organized to do this through their web site.
There is still a place for the National Park Service. The slightly
expanded role would be more true to their mission of administering
back country use. Under this new paradigm, all prospective rafters
would have to make the effort to apply for a permit, which is admittedly
harder than calling a travel agent, but a little more effort is
probably not a bad thing. They would also be free to organize any
kind of trip they wanted from triple Georgie rigs on down to kayak
support.
In thinking about this we should remember the principal of Ockham's
razor, which, paraphrased, states, “all things being equal,
the simplest solution is always preferred.” Think how much
simpler the river experience would be without “help”
of Coconino County health regulation or tax burdened outfitters
who are now serving the role of order takers for an insatiable demand.
If you agree with the mission statement of gcrg of providing the
best quality river experience, you'll have to agree that a
well run private trip is generally a better experience than a commercial
trip (and a lot cheaper, even if you pay the guides).
David N. Shore
|